Customer Service

1. Payment

We offer the following payment methods. You can select your optimal one.

Payment in advance

Please note that the shipment takes place after receipt of payment!
Shipment 1 - 3 business days after payment
Transfer the outstanding amount to the following account:

IBAN: AT564666000000042175
BIC / SWIFT Code: SVIEAT21XXX
Name: Mathew Marykutty
Ref: Your Full Name

PayPal and credit card

With PayPal, you pay the ordering process easy, fast and secure. Normally you need a PayPal account. Since PayPal works with the latest security techniques, your data is very safe. If you have no PayPal account, you can also certainly pay with your credit card. PayPal processes the payment with credit cards when you open up the PayPal process. If you choose credit card payment PayPal will direct you the needed steps.

2. Shipping and Delivery charge

The delivery time is 1-3 business days. The shipping costs depends on the country of delivery.
Delivery in Austria: From a value of 50.00 € and above the delivery is free shipping; otherwise € 5.00.
Delivery to EU countries: From a value of 100.00 € and above the delivery is free shipping; otherwise € 11.00.

3. Delivery Returns

You can return the goods within 14 days of delivery without giving reasons. Everything that we expect from you is the unopened package, which should be in its original condition. The return delivery within Austria is free of charge.